We all make mistakes. I make them from time to time, some silly little mistakes, some a little bigger. But then what if you make a silly little mistake more than once, and don’t learn from it? I recently missed an appointment – the osteopath - it was on the calendar, but my [...]
Systems are great, well I think so. Systems are a way of letting people in your team know what is expected of them. They ensure that you give a consistent quality of service or product to your customers. They also give managers a big sigh of relief, because, written and implemented well – [...]
Time is finite. There are only 24 hours in a day and most of these are spent not working. So, when we are working, how do we ensure that the time is being spent productively? It’s about identifying, and avoiding, the productivity killers that are wasting your precious time. Here are the top [...]
On Wednesday 9th May we launched The Board - a peer to peer group aimed at helping business owners support each other in a confidential environment. The event was held at Buckmore Park Karting Circuit - The Heart of British Karting and a landmark here in Kent. We were joined by business people from all [...]
When we ask our clients how much return on their investment (ROI) they get from their marketing spend, many of them can’t answer straight away. In fact, some of them can’t answer at all. That is because they don’t know how they get new leads and customers. They simply never ask [...]
Running and growing a business can be all-consuming, it can take over your life if you let it. Here are Ten signs you are allowing the business to take over your life: Taking work home – possibly in large bags full of paperwork - then taking it back again untouched. Missing out on [...]
Gender Pay gaps is a hot topic at the moment and is causing controversy amongst several industries! I’m sure you are aware that the deadline is looming for businesses with over 250 employees to report on the percentage pay gap between their male and female employees, but even if this doesn’t include your [...]
Have you ever been somewhere and seen a face, a spark of recognition of “oh, I know that person”. Then the brain starts to whir and move into “yes, it is whatshisname”, then the sinking feeling of “Oh, no…. I sacked him”. By then you have made eye contact and you have two [...]
When we mention people stuff to our clients, who are small business owners, they automatically think contracts and payroll. The next thought is sometimes about procedures and discipline… but there is so much more to dealing with your workers than just employment law and procedures (as important as they are). For you to [...]
What is breakeven? Breakeven turnover is the amount of sales in £'s needed to make your business earn a profit of zero. Where the Turnover amount exactly covers the overheads of your business and all the direct costs associated with the sales. To understand breakeven, it’s good to also understand the different costs: Overheads [...]
